Providence House Buyers

Privacy Policy

Privacy Policy | Providence House Buyers

(Last updated: 8/8/2025)

This Privacy Policy explains how Providence House Buyers collects, uses, and protects your information when you visit our website or submit a form to sell your house in St. Louis.

At Providence House Buyers, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit a form, or interact with us in the process of selling your house in St. Louis and surrounding areas.

“Personally Identifiable Information” (PII) refers to any data that can identify, contact, or locate a person, either on its own or combined with other information. Please read this policy carefully to understand how we handle your information in accordance with applicable U.S. privacy laws, including CalOPPA, COPPA, and the CAN-SPAM Act.

Information We Collect

When you visit our website or fill out a form, we may collect:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Property details

  • Other details relevant to providing you with an offer

We collect this information when you:

  • Submit a contact form or property information form

  • Use live chat or call us

  • Provide feedback or request service information

How We Use Your Information

We use the information we collect to:

  • Provide fast, accurate cash or creative offers for your property

  • Improve our website and customer service

  • Personalize your experience and send relevant content

  • Respond to your inquiries quickly

  • Send follow-up communications via call, email, or text

  • Send marketing materials related to selling a home in St. Louis

How We Protect Your Information

  • We store your data on secure servers accessible only to authorized personnel.

  • All sensitive data is encrypted via SSL (Secure Socket Layer) technology.

  • We run regular malware scans to protect against threats.

  • We do not sell, rent, or trade your personal information to outside parties.

Cookies & Tracking

Our website uses cookies to:

  • Remember your preferences

  • Analyze website traffic and improve performance

  • Track advertising effectiveness

You can disable cookies in your browser settings, but some features may not work properly without them.

Third-Party Sharing

We may share data with trusted third-party vendors who assist us in operating our business (e.g., hosting providers, CRM software). These parties must keep your information confidential.

We also use Google Analytics and Google Ads to understand visitor behavior and improve our marketing. You can opt out of Google’s tracking by visiting the Google Ads Settings page.

Your Privacy Rights

Under laws such as CalOPPA, you have the right to:

  • Access and update your personal information

  • Request deletion of your information

  • Opt out of marketing communications

To exercise these rights, email us at: [Insert your contact email].

Children’s Privacy

We do not knowingly collect information from children under the age of 13, in compliance with COPPA.

CAN-SPAM Compliance

We follow the CAN-SPAM Act by:

  • Avoiding false or misleading subjects

  • Including our physical address in all emails

  • Providing a clear unsubscribe link in each message

Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with the revised date.